Privacy Policy

OWAL Privacy Policy

OWAL Inc. (“ OWAL,” “ we,” “ us,” or “ our”) is committed to protecting your privacy.  This Privacy Policy explains how OWAL collects, uses, and shares the personal information we collect from visitors to our website (“ Site”) and during our provision and your use of our software (the “ Service”).  For information about how we collect and use information relating to individuals associated with our customers (“ Customers”) during the provision of our Service, please see “ Customer Data,” below. By accessing or using our Service, you signify that you have read, understood and agree to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy and our Terms of Service found at https://www.owal.io/terms-of-service.html. This Privacy Policy applies to all visitors, users, and others who access the Site and/or Service. As used in this Privacy Policy, “you” or “your” means any visitor to the Site, Customer of the Service, or any of Customer’s employees, clients, building visitors, tenants, residents, or members.

1. How We Collect and Use Information

We collect personal information from our Site users in order to provide you with a personalized, useful and efficient experience. The categories of information we collect can include:

Information that you provide to us. We collect information that you provide to us when you set up an account with us, use our Services, or communicate with us. For example, we may request your personal information (e.g., name, postal address, email address, DOB, telephone number, credit/debit card number, security code) or your applicable business information when you register for an account or purchase our Service. We may also collect any communications that you exchange with us, as well as any information you provide if you take part in any interactive features of the Service (e.g., promotions, surveys, etc.).  We collect information you may provide when providing content or commentary to our Service in the form of blog posts, comments, chats, in app-messages, and the like (“ User Content”).

Information from other sources. We may obtain information from other sources, such as third-party information providers, or through mergers and acquisitions, and combine this with information previously collected.

We use this information to operate, maintain, and provide to you the features and functionality of the Service, as well as to communicate directly with you, such as to send you email messages about products and services that may be of interest to you.  We may also send you Service-related emails or messages (e.g., account verification, purchase confirmation, changes or updates to features of the Service, technical and security notices).

Information we receive from third party sites you connect to our Service. We may receive personal information about you from third parties and combine that with information we collect through our Service. For example, we may obtain information when you login through a third party social network or authentication service, such as Google or Microsoft. These services will authenticate your identity and provide you the option to share certain personal information with us, which could include your name, email address, address book and contacts, or other information.

Biometric information. Our Service provides facial recognition technology to permit you to recognize or confirm the identity of individuals.  When authorized by Customer to provide this feature as part of the Service, our technology will collect an image of an individual’s face through a device camera or manually when a user scans a photo ID. The biometric identifier is collected and used to permit you to identify individuals and recognize returning visitors, identity confirmation, security and fraud protection, and other uses.

2. How We Use Cookies and Other Tracking Technology To Collect Information.

We, and our third party partners, may automatically collect certain types of usage information when you visit our Sites, read our emails, or otherwise engage with us. For example, we collect information about your device and its software, such as your IP address, browser type, Internet service provider, platform type, device type, operating system, date and time stamp, a unique ID that allows us to uniquely identify your browser, mobile device or your account, and other such information.

3. How We Share Personal Information

We may share your personal information in the instances described below:

• We may share your personal information with third-party service providers or business partners who help us deliver or improve our Service.
• We may aggregate or strip information of personally identifying characteristics and then share that aggregated or anonymized information with third parties.
• We may share with other companies and brands owned or controlled by OWAL Inc.
• We reserve the right to transfer any information we collect in the event we sell or transfer all or a portion of our business or assets.

4. Customer Data

In providing our Service, our Customers may upload data to our Service which may include personal information or data about our Customers’ employees, clients, building visitors, tenants, residents, or members (all of which we call “ Customer Data”).  Customer Data is owned and controlled by our Customers.

5. Control Over Your Information

Email Communications. From time to time, we may send you emails regarding updates to our Site, products or services. If you wish to unsubscribe from such emails, simply click the “ unsubscribe link” provided at the bottom of the email communication.

6. Third Party Tracking and Online Advertising

We may share, or we may permit third party online advertising networks to collect information about your use of our Site over time. This information is used to display targeted ads.

7. Data Protection and Security

Data Retention.  Following termination or deactivation of your User account, OWAL may retain your information for a commercially reasonable time for recordkeeping.

8. Links to Third-Party Websites and Services

Our Site and Services may provide links to third-party websites or services. To the extent that any linked third-party websites or services are not owned or controlled by OWAL, we are not responsible for those websites’ or services’ content or information practices.

9. Children’s Privacy

OWAL’s Site and Services are intended for use strictly by adults. We do not knowingly solicit or collect personal information from children under the age of 13.

10. Changes to Privacy Policy

We reserve the right to change this Privacy Policy from time to time in our sole discretion.

11. Contact Us

For additional inquiries about this Privacy Policy, please send us an email at privacy@OWAL.com.